Our taxi drivers interact daily with people and passengers. Consequently, customer care and service skills are of high priority. Remarkable rides uplift the overall interaction and can earn their trust and attention. Here are some of the practices our taxi drivers follow to ensure a pleasant ride for our passengers.
Responsibility and Safety
Safety is the most important concern a passenger has when riding a taxi. So, we ensure that the customer is feeling protected, we drive safely, follow the road signs and do not exceed the speed limit. In addition, we have all the necessary paperwork updated and available for any possible check.
We use a variety of secure and efficient payment methods to reassure the customer will be able to pay in whichever way they are comfortable with, that the transaction will be completed, and that they will receive a receipt for the services provided.
Helpfulness and Local Knowledge
When the passenger is carrying luggage or shopping bags, or anything else that might burden them, we do not hesitate to get out of the taxi and help them. Lifting a burden off, of them makes their riding experience much more pleasant.
Moreover, a significant amount of your customers need assistance and expertise as to what are the best spots in town to visit, sights or even ask for historical details. As a result, it is of great importance that we have the proper knowledge of the areas before picking up a passenger, based on their drop-off location and other information they might provide, to be able to make a meaningful impact on their journey.
Hygiene is one of the key aspects a customer notices. Hygiene can make a ride much more pleasant as the customer will not be bothered by different unpleasant smells but also you will minimize the chances of passing on any germs or dirt. Our taxi drivers are always ready and clean the car for each ride. As a result, the customer has a much more convenient experience, creating a higher possibility of coming back.
As soon as we interact with the customer, say hello, smile and ask how their day was so far. Additionally, we offer them a bottle of water or a candy bar to transform their ride into a refreshing journey. We use appropriate language and ensure that the customers are having a relaxing and pleasant time. The communication between the taxi driver and the passenger is efficient, quick, and polite.
When in need of a taxi to take you to or from the airport, contact us at Larnaca Airport Taxi and book your ride.